Home » News » BBC virtual property tours investigation opens privacy ‘can of worms’ previous nextProptechBBC virtual property tours investigation opens privacy ‘can of worms’Both virtual tours suppliers and estate agents will have to be much more vigilant when uploading 3D material to the internet, says one supplier.Nigel Lewis16th April 202101,596 Views A virtual viewings platform has warned that the industry faces a major privacy headache after the BBC’s revelations that a virtual tour uploaded to Rightmove by a Dartmoor estate agency included unblurred pictures of private financial documents belonging to the owner.This included a dividend cheque and an insurance policy document, along with other material identity thieves could easily use such as family photographs.Fowlers, based in Chagford (pictured), has apologised and told the BBC that the usual blurring of photographs and other material clearly visible in the tour had ‘slipped past’ both its staff and the owner. It has since withdrawn all its 3D tours to check them before they go live again.But virtual tours now present a major headache for both estate agents and the platforms that upload and host them, which in this case was Matterport, because of their high resolution.Privacy controlA competitor virtual tours provider, Pupil, says the problem for the virtual tours industry is that there are no agreed quality or privacy control measures for suppliers and agents to adhere to.The platform launched a year ago and says it has completed 100,000 tours so far.But it claims that because agents are required to ‘capture’ the property themselves and then the information is processed, published and hosted by the hardware manufacturer, this leaves a big hole in the process – as Fowlers has discovered.“The duty of care to consumers is lost in this process, raising a growing safeguarding issue in the residential market as more viewings take place online,” says Pupil’s spokesperson Harry Turner (pictured).“This risks customer reputations, highly personal consumer data leaks and an erosion of trust in the residential property market.”Pupil says it has a dedicated digital quality control team that checks tours before they are published which is tasked with blurring out sensitive content.This includes a bewildering array of potential bloopers including door numbers, car registration number-plates, personal documents, any reference to names of occupants, personal photographs and even items picked up in reflections.“We are acutely aware of the risks, and we believe [this kind of best practice] needs to become a more widespread to keep consumers’ identities and personal details private.”Read the BBC article.virtual viewings privacy viewings privacy BBC viewings privacy Pupil virtual viewings Harry Turner Fowlers Matterport April 16, 2021Nigel LewisWhat’s your opinion? Cancel replyYou must be logged in to post a comment.Please note: This is a site for professional discussion. Comments will carry your full name and company.This site uses Akismet to reduce spam. Learn how your comment data is processed.Related articles BREAKING: Evictions paperwork must now include ‘breathing space’ scheme details30th April 2021 City dwellers most satisfied with where they live30th April 2021 Hong Kong remains most expensive city to rent with London in 4th place30th April 2021
Ocean City Historical Museum offers history camps such as these from the summer of 2018. (Courtesy Ocean City Historical Museum) By Maddy VitaleDid you ever wonder who founded Ocean City? What about when the Boardwalk was built? Did you ever hear of a ship named Sindia?These are just some of the questions that will be answered during the Ocean City Historical Museum’s History Camp.Sessions are $25 per child and run from 9 a.m. to 11 a.m. July 9-13 and July 16-20 and Aug. 6-10. The camp, in its third year, is sponsored by the Friends and Volunteers of the Ocean City Free Public Library, and includes snacks, prizes and a pizza party. Babs Stefano, vice-president of the Museum’s Board of Trustees, said the children love history camp. “It is a fun, exciting way to learn about the history of Ocean City,” she said.Museum volunteer Susan Hohman tells children about some of Ocean City’s history. (Courtesy Ocean City Historical Museum)The July camps, called “Museum Camp,” are designed to teach kids how to be tour guides. Children ages 7 and up are invited to attend the program. The camp offered in August called “Making History” is for children 10 and up. It offers a challenge for kids to select a topic, do research on it, and give a presentation to the public in the library on the last day of camp.About seven museum volunteers explain the rich history of Ocean City to the “campers.” Stefano said during the July camps, children learn specific facts about the historical pieces in the museum.“They become official tour guides for the last day of camp,” Stefano explained. “The museum volunteers don’t do the tours that day. The kids do.” The older “campers” showcase what they learned in the August camp with a presentation.“What I stress in the “Making History” camp is they learn research techniques,” Stefano, a retired teacher said. “It helps them in school.”Children in the August camp session get to do a presentation on their favorite historical topic at the library. (Courtesy Ocean City Historical Museum)Last year children picked interesting topics for their presentations, Stefano said. One child explained the history of Ocean City’s mascot dog “Hobo.” Another child discussed the pools at the historic Flanders Hotel.Theo Wood, a University of Pennsylvania student, works at the museum in the summer. He helps with the history camps.“I like working with the kids and helping them learn about history in a more fun and interesting way,” Wood said.The kids participate in scavenger hunts, crossword puzzles and other educational games. The scavenger hunts are always a hit with the camp kids, Stefano noted.The students each get their own clipboard and badge and they go around and hunt for the objects on their piece of paper.“They have a lot of fun,” Stefano noted.This year the history camp is introducing a new game, involving a 24-piece puzzle. There are clues where to find the pieces, which are scattered in the museum.“It may say to find a puzzle piece behind the Sindia compass,” Stefano said.Babs Stefano, of the Ocean City Historical Museum, says the kids love the scavenger hunts.She said the goal of the camps is to show younger people all that the museum has to offer about Ocean City. “We needed something that could get the kids interested in the museum,” Stefano said. “We wanted to show them all of the things they could learn.” Al Crescenzo, a museum volunteer and retired teacher, said the history camps have been a success and he hopes they could offer expanded daily hours for the camps in the future. Kids loved it so much the first year, they returned for the second camp, he said.Upper Township resident Lori Palombo stopped in to find out more about the history camps.Lori Palombo, of Upper Township, stopped by the museum Monday to find out more about the history camps. Palombo was a history major in college and thought her 8-year-old daughter might benefit from the camp.“I think it is great,” she said to Stefano. “Maybe, I will have my daughter do it.”Stefano said the camps offer more than just learning about history.The children become friends.“By the second day of the camp the kids form bonds. One little boy made a friend and his mom said he finally found someone he could really relate to,” she said. “The relationships they make with us as museum volunteers and each other is amazing.”The Ocean City Historical Museum is located at 1735 Simpson Ave. For more information visit www.ocnjmuseum.org or call (609) 399-1801.The last day of camp children receive certificates. Here they are last year with Mayor Jay Gillian (left) and Ken Cooper, of the Historical Museum. (Courtesy Ocean City Historical Museum)
The West Tipp club travel to take on Galbally of Limerick in the last eight of the provincial competition this afternoon.Kick-off is at 2 o’clock.